Typical Questions (Non-Medical)
- What factors are important when users with the intent to buy, are in the process of buying? Why?
- How does packaging affect purchase? Does it affect product ease of use?
- How do people use products or services? What opportunities / barriers exist? How do users flow through a store to make a decision?
- What brands/models are top of mind? Why?
Typical Questions (Medical)
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What are the critical user task requirements for these devices and the typical use errors that occur?
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What user-related factors were not accounted for?
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What design improvements appear effective in mitigating use errors for these device types?
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How can we as completely and accurately anticipate actual device use experience?
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How do we design and conduct a study that the FDA will find acceptable for our 510k submission?