What Others Say About KLI

The THQ Usability department recently worked with Key Lime on an eyetracking study. Key Lime was very responsive to our test needs – providing thorough access to test data and going above and beyond in their analysis. Key Lime was a great research partner and we would certainly recommend them. -- THQ

Identify potential use errors, root causes, and their consequences.

Evaluate against FDA recognized standards/guidelines:

 

Consider use errors as identified in the Usability Safety Framework:
  • Patient identification error
  • Mode error
  • Data accuracy error
  • Visibility error
  • Consistency error
  • Recall error
  • Feedback error
  • Data integrity Error
Focus on formal evaluation – summative testing with representative users