Eye Tracking Provides Insights into Wearable Device Use

September 30, 2015 | Uncategorized

by Andrew Schall Wearables are fun and cool, but aren’t always useful or usable An exciting array of new smart wearable devices are available to consumers, but very few have proven to be useful enough […]

Best Practices for Conducting User Testing in Asia

September 24, 2015 | Uncategorized

by Yufen Chen   With one fifth of the world’s population, China’s market is divided into Mainland China, Hong Kong, and Taiwan. Hong Kong and Taiwan are considered distinct markets within Greater China, as each […]

Participatory Design: Getting Started

September 4, 2015 | Uncategorized

by Troy Abel This blog post is an introduction to Participatory Design (PD) and the methodologies that encompass PD. This is the first in a series of PD themed blog posts, so stay tuned for […]

Tips for Guerilla Usability Tests

September 3, 2015 | Uncategorized

by Matt Bruce   Have you ever heard the expression ‘failing to plan is planning to fail’? Well, as true as the expression may be, you’ll often find yourself in situations where things such as […]

Planning a Better Usability Study

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By David Hoberman   Ask any UX designer or Human Factors researcher about their most memorable moments planning or running usability tests, and you’ll hear some real eye-openers. From challenging client relations, to logistical nightmares, […]

How to Conduct a Mobile Expert Review

September 1, 2015 | Uncategorized

by Matt Bruce In the technologically advanced and incredibly mobilized world we live in today, there’s constant pressure on organizations and businesses to provide customers with a great mobile user experience. According to Google’s Consumer […]

Survey Design Sins to Avoid

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by Phil McGuinness   Are you a User Experience professional who uses online survey tools to deliver insights? If so, you’re in luck! For the last four years, I’ve been working extensively with various online […]

Usability Challenges with Medical Software

August 28, 2015 | Uncategorized

by Jonathan Knopf       Whether you ask patients, physicians, or administrators, they all have the same overall opinion of the healthcare system. “Its all over the place.” Your typical radiologist and primary care […]

IA Issues? Online Card Sorting is Not Enough.

August 26, 2015 | Uncategorized

by Andrew Schall   Understanding how your users think about the organization of content. If your users can’t find the information that they are seeking, it might as well not be there at all. An […]

Key Lime Interactive Named Inc. 5000 Fastest Growing US Company

August 13, 2015 | Uncategorized

  Inc. magazine ranked Key Lime Interactive NO. 930 on its 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies.  This positions them as the highest ranked usability firm. The list […]

A Consumer Journey: Samsung Gear Neo

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by Eugenio Santiago The Apple Watch, released this past Spring, has caused companies to pay close attention to the quickly evolving wearable space. Consumers are looking to see if there is a tipping point for […]

Getting Started With Customer Journey Mapping

August 5, 2015 | Uncategorized

by Matt Bruce   Customer journey mapping is the visual or graphical interpretation of a customer’s story. Journey maps diagram a customer’s point of view, reasons, and emotions behind the interactions they have with an […]

POP: Prototyping Interactivity on Paper

July 8, 2015 | Uncategorized

by Troy Abel Looking for a cutting-edge, quick and easy way to get your designs from concept to interactive prototype? Working in an agile design environment and need insight into the usability of your concept […]

RECAP: Gaming Analytics Summit 2015

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by Jonathan Knopf The Gaming Analytics Summit held in San Francisco brought together a nice crowd of headliner video games such as Minecraft, Call of Duty, Destiny, Angry Birds, and Candy Crush. In attendance were […]

A Day in the life with an Apple Watch

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by Kathleen Henning I received my Apple Watch this past Thursday. I chose the space grey Apple Watch sport with the black band, which was worth the wait. It’s fairly subtle, with one person (okay, […]

Recap on Biometrics in User Experience Research

May 13, 2015 | Uncategorized

by Andrew Schall In a recent collaboration with User Experience Magazine I published an article entitled: The Future of UX Research: Uncovering the True Emotions of Our Users. The motivation for writing this article was […]

Transforming Healthcare: Medical Wearables

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by Nichole Dotson Just as smartphones and tablets displaced the once-dominant PC, wearable technology has begun to take over the tech-scene. They have been projected to reach $4.5 billion in revenue this year and $53.2 […]

Recap: Net Finance Conference 2015

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by Eugenio Santiago There were two topics in particular that I found most interesting at this year’s NetFinance conference in Miami: Digital strategies to support the Omni-channel experience Is Personal Finance Management (PFM) dead? The […]

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