5 Strategies to Minimize Expert User Bias

Key Lime Interactive Presents:

5 Strategies to Minimize Expert User Bias

Watch User Bias Strategy Webinar:

When designing products that require skill and training to use, such as medical devices, seeking input from expert users is crucial. Their experience and perspective help ensure the device meets the needs of users (and patients). But what if we told you that relying on experts could actually make your product worse? Join researchers David Hoberman and Levi Warvel for an exploration of the paradox of expertise in medical device development in this thirty-minute webinar.

 

 

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Why Alexa Isn’t Listening: 5 Steps for Better Conversational UIs

Why Alexa Isn’t Listening:

5 Steps for Better Conversational UIs

UX Insights for Conversational UIs:

Everyone has experienced their fair share of frustration using voice-command products, whether it is your smart home assistant, your car, your bank’s customer support hotline, or the latest VR or mobile app games.

Join Key Lime Interactive in a 30-minute webinar to learn about the complexity related to designing these products, and how we break down common problems to create exceptional conversational user interfaces.

 

 

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VR Talk: Making Sure Your Users Fall In Love

VR Talk:

Making Sure Your Users Fall In Love

UX Insights for Virtual Reality (VR):

We’ve found that the first few minutes of a Virtual Reality (VR) experience can entice users to delve deeper or make them lose interest completely.

Join Key Lime Interactive team members, Rick, Levi, and Eugene, for a thirty-minute exploration of how to define the virtual reality relationship early and how to create a user experience that will make your users fall in love at first sight.

 


 

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The Coming Evolution in AI and the Relevance to UXR

The Coming Evolution in AI &

The Relevance to User Experience Research
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User Experience Research (UXR) & Artificial Intelligence

Artificial Intelligence (AI) is constantly evolving, which means so is the user experience for correlating products/services.  For this reason, Key Lime Interactive UX researcher and VP of Client Insights will reveal key UXR insights in the following webinar.

He predicts this evolution, or even revolution, is gaining speed and that UX Researchers, known experts in considering the human experience, understanding how humans trust and naturally tech-savvy, will help usher in this change and ideally make it more compelling and perhaps help protect us from ourselves. Technologies like geofencing, mobile networks, and the ever-present mutually beneficial, yet still competitive business relationship, will all play a role as well. With a recap of this event below or check out this related white paper.

ux strategy

Machine Learning & AI

We’re told artificial intelligence (AI) is all around us, but what is it really? What does it mean when machine learning (ML) is used? Should I fear AI? How are people utilizing these technologies? Join Carol Smith, Sr. UX Researcher at Uber ATG in exploring these questions and more in this secondary webinar on Machine Leaning and AI.

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Death of the 6 Week Research Project

KLI Webinar

Death of the 6 Week Research Project
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Watch the Replay of: Death of the 6 Week UXR Project

Working under the pressure to meet market demand, in early 2016, Key Lime Interactive (KLI) recognized that we needed to formalize a research model that was unconventional. Our clients immediately needed research that was efficient; fast and multiple iterations that fit a budget that was designed before the model shifted. They wanted to be involved and they wanted to hit the ground running with the next steps for improvement. We saw an opportunity to change the way our clients expected results.

Join us for a 30-minute webinar with our VP of User Research, Eugene Santiago, who will tell the story via a case study of how research is changing, how KLI is ushering along that change, and the impact this is having on product design as a whole.

You’ll discuss:

  • The death of the 6-week research project
  • The power of collaborative workshops
  • Alternative ways to socialize research beyond the traditional PowerPoint Deck

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Best Practices for Competitive Benchmarking

KLI Insights

Best Practices for Competitive Benchmarking
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Learn About Best Practices for UX Competitive Benchmarking

Are you interested in performing Competitive Benchmarking research for yourself or a client, but don’t know where to start?

Please join Key Lime Interactive‘s Director of Quantitative Research, Dana Bishop, and User Experience Researcher, Phil McGuinness who have been collaborating on Competitive Benchmarking studies for the past 5 years. In this webinar, they will reveal some of the best practices they have developed over the years.
Topics will range from the importance of taking the proper time for building a strong foundation for your benchmarking study, the key questions you should be asking yourself before starting, as well as participant recruiting, pre-analysis planning, and collecting and analyzing data.

Questions that we’ll answer within this webinar:

  • Why benchmark yourself? Why include your competitors when benchmarking?
  • How to set clear goals and objectives for your benchmarking study?
  • How do I get the right participants? How many do I need?
  • More about population, sample size, and statistical significance
  • Which tools are best for collecting benchmarking data?
  • What are the Best Practices for analyzing competitive data?

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