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The Role of Facial Expressions in User Research

Date: April 7, 2016

Obtaining feedback from users during a research study is not always just about listening to what people have to say. As researchers, we should listen to what participants tell us while also focusing on their nonverbal […]

Intro: The Role of Body Language in User Research

Date: March 17, 2016

  Let’s say you find yourself in the middle of a test session and the user you’re with isn’t doing the best job of articulating their thoughts and feelings. You should remain vigilant in listening […]