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Death of the 6 Week Research Project

Date: August 25, 2016

Working under the pressure to meet market demand, in early 2016 KLI recognized that we needed to formalize a research model that was unconventional. Our clients immediately needed research that was efficient; fast and multiple […]

Mood Meter: A Real-Time Satisfaction Meter

Date: July 31, 2015

We wanted to understand our user’s mental journey while interacting with a product. How do you get real-time moments of truth during Think-Aloud-Protocol? So, we created this tool to help us tell a better story. […]

Mobile Payment Compatibility Apps

Date: November 4, 2014

Get the insights from our user experience specialists as they field some of the popular forms of mobile payments and they share their perspective on usability and options.