Optimize The Experience. Inform Design.

  • Website

    Why are visitors dropping off? How do I stack up against my competition? How usable is the site?

  • Mobile

    Is your mobile application or site meeting the needs of your target audience? We'll run a usability study to get you actionable insights.

  • Digital Widgets

    Are your digital widgets (TV/Auto) ready to go to market? Gather insights of users through a hybrid usability ethnography approach.

  • Product

    Is your product ready to go to market? Design and conduct a usability study that the FDA will find acceptable for your 510(k) submission?

Why Key Lime Interactive

Key Lime Interactive is a user research firm that conducts both qualitative and quantitative research for Fortune 2000 companies, mid-to-large design agencies, and government agencies. We make it our business to answer research questions that help a company move the needle in terms of acquisition, convergence, and customer experience differentiation.

Our customers tell us that it’s easy to design products in your own vision, but moving beyond your own perspective presents challenges.

Key Lime Interactive becomes your lens. We strive to intimately understand your product. We consult with your consumers on a level they can relate to we can understand their world and your offering the way they do. We excel at blending these two levels of understanding to direct you down the path of innovative, thoughtful, intuitive and consumer-driven solutions.

We conduct user research around the world with usability/human factors trained consultants in the U.S., Latin America, Europe, and Asia. Contact us at sales@keylimeinteractive.com or by calling us directly at 305.809.0555 x 10.

  Journey Mapping is a critical way to capture all the major customer touch points that exist across the omni-channel experience. Journey maps help to visualize existing pain points and identify opportunities for moments of truth with your customers. Key Lime Interactive will be hosting a live webinar with trailblazing executives from Citi, Google and […]