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CXUX Research & Design

What We Do

UX Strategy

Plan your long-term user research strategy.

User Research

Receive custom research studies that run at your pace.

Competitive Insights

Get industry-specific Mobile UX competitive intelligence.

Customer Journey Mapping

Understand, track & prioritize your customer with JourneyTrack.

EmTech Strategy

Ideate & implement Voice Tech & XR into your products.

UX/UI Design

Optimize product performance by validating designs.

Years in Business

Industries we Serve

Fortune 500 Clients

Key Lime Proven Process

To ensure that we always deliver high-quality and trusted outcomes, Key Lime Interactive employs a proven process with each engagement. This ensures that you know what’s next, you know the best ways to communicate often with our team, and you understand the direction of the outcomes before you receive them so that you’re always satisfied and prepared for action.

KLI Proven Process

Why Choose Us

Diversity in Our Roots

The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we'll deliver to you and brands around the world.

Insights that Keep Pace

Receive fast-track insights you need to make smarter product decisions. Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.

EmTech CX/UX Authority

As the preferred CX/UX research partner for brands blazing trails with XR and Voice experiences, we'll invest resources to deliver key insights to companies endeavoring to include emerging technology in their offering.

We are Global

As a founding members of the UX Fellows Alliance with over 26 locations around the globe, we'll support your global needs.

How to Get Started


Meet with a KLI Team Member

Schedule a time to discuss your current project and UX needs with a Key Lime Interactive team member.


Get Actionable CX/UX Insights

Next, we will propose a project scope that includes how we’ll handle the research methodology, the participants, and recruitment for you.


Make Smarter Business Decisions

You’ll receive a high-level report containing all the CX/UX research insights, any survey responses or recordings, Q&A’s and our recommendations.



"...your contributions to [the project] have been invaluable and provided us with the most comprehensive feedback from real users we’ve had in a while. Thank you for helping us lay the framework for great things ahead: we couldn’t have done it without you! Thank you for everything!"

Senior Researcher / Google

"I’ve really enjoyed working with [Key Lime Interactive]. [They] did great work recruiting, organizing, fielding, synthesizing and keeping the project headed in the right direction. I hope we get another opportunity in the near future."

Head Researcher / Bose Corporation

"My VP...emailed me, my manager, my managers boss, and even his boss, saying how impressed he was with our study, presentation, report. That's huge. Big time kudos! Great job!"

Staff Researcher / Roku

"I'm reading through the final report for the Express Checkout study and I wanted to pause and let you know that your reports get better and better. This is the best final report of all of them over the last few years. The information displayed is awesome. You should be proud of your team!"

UX Architect / Southwest Airlines

"Great job .... Well done again! Thank you for running an excellent study and for delivering this report ahead of time. I’m reviewing it now and there are several suggestions that seem to be spot-on."

Design Lead / Cisco


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