What We Do
Years of Excellence
Why Choose Us
Diversity in Our Roots
The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we deliver to brands around the world.
Insights that Keep Pace
It’s our business to fast-track the insights you need to make smarter product decisions. Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.
EmTech CX/UX Authority
We are the preferred UX research partner for brands blazing trails with XR and Voice experiences. We invest resources to deliver key insights to companies endeavoring to include emerging technology in their offering.
We are Global
We are one of the founding members of the UX Fellows Alliance with over 26 locations around the globe.
How to Get Started
Meet with a KLI Team Member
Get Actionable CX/UX Insights
Make Smarter Business Decisions
Chart your Course for a Better Customer Experience Today
"My VP...emailed me, my manager, my managers boss, and even his boss, saying how impressed he was with our study, presentation, report. That's huge. Big time kudos! Great job!"
"I’ve really enjoyed working with [Key Lime Interactive]. [They] did great work recruiting, organizing, fielding, synthesizing and keeping the project headed in the right direction. I hope we get another opportunity in the near future."
"...your contributions to [the project] have been invaluable and provided us with the most comprehensive feedback from real users we’ve had in a while. Thank you for helping us lay the framework for great things ahead: we couldn’t have done it without you! Thank you for everything!"
Justin / Google
"Great job .... Well done again! Thank you for running an excellent study and for delivering this report ahead of time. I’m reviewing it now and there are several suggestions that seem to be spot-on."
Josh / Cisco