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KLI UX

What We Do

We’re a full-service team of diverse CX/UX researchers and designers helping companies like yours, understand your customers so you can build better products.

User Research

VIEW TECHNIQUES

On-site & Remote Expertise

BRING OUR EXPERTS TO YOU

EmTech Strategy

XR & Voice Tech

On-Demand Research

Get Quick Insights

Competitive Insights

View Mobile UX Platform

UX Strategy & Design

PLAN YOUR STRATEGY

12

Years of Excellence

Customers Engaged

Happy Clients

Service Awards

Clutch_Global_Leader_2020
UX-fellows Partner
Inc 2016 award
Expertise 2020 Award
Top Agency award Clutch

Why Choose Us

Diversity in Our Roots

The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we deliver to brands around the world.

Insights that Keep Pace

It’s our business to fast-track the insights you need to make smarter product decisions. Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.

EmTech CX/UX Authority

We are the preferred UX research partner for brands blazing trails with XR and Voice experiences. We invest resources to deliver key insights to companies endeavoring to include emerging technology in their offering.

We are Global

We are one of the founding members of the UX Fellows Alliance with over 26 locations around the globe.

How to Get Started

Our experts have worked in a wide range of territories, from the food & travel industries to healthcare & digital security – bringing you best practices both inside and outside your industry. Here’s how to get started:
1

Meet with a KLI Team Member

Schedule a time to discuss your current project and UX needs with a Key Lime Interactive team member.
2

Get Actionable CX/UX Insights

Next, we will propose a project scope that includes how we’ll handle the research methodology, the participants, and recruitment for you.
3

Make Smarter Business Decisions

You’ll receive a high-level report containing all the CX/UX research insights, any survey responses or recordings, Q&A’s, and our recommendations.
Trusted

Chart your Course for a Better Customer Experience Today

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Reviews


"My VP...emailed me, my manager, my managers boss, and even his boss, saying how impressed he was with our study, presentation, report. That's huge. Big time kudos! Great job!"

Michael / Roku.

"I’ve really enjoyed working with [Key Lime Interactive]. [They] did great work recruiting, organizing, fielding, synthesizing and keeping the project headed in the right direction. I hope we get another opportunity in the near future."

Joe / Bose Corporation

"...your contributions to [the project] have been invaluable and provided us with the most comprehensive feedback from real users we’ve had in a while. Thank you for helping us lay the framework for great things ahead: we couldn’t have done it without you! Thank you for everything!"

Justin / Google

"Great job .... Well done again! Thank you for running an excellent study and for delivering this report ahead of time. I’m reviewing it now and there are several suggestions that seem to be spot-on."

Josh / Cisco

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