CX Events

Stay Up to Date!
Sign Up for EventsSubscribe for CX Insights


Upcoming Events

Monday August 30th, 9 am – 5 pm

202 East Pratt Street, Baltimore, MD 21202

UXPA Baltimore

Speaker Brooke Dunagan

How to get Businesses to Approve your UX Requests: Secrets, tools and tips you need for success

This course is designed to help UX practitioners understand why business isn’t agreeing to the requested steps and learn how to create full proof proposals and requests. It helps professionals understand the business factors, their point of view and how that influences their denials or reluctance.

Date & Time: TBD

Virtual Event

Key Lime CX Sumit

Speakers KLI thought Leaders, Alumni, and a Special Guest.

Key Lime CX Sumit

During this event, Key Lime Interactive, Alumni, Customers, and Partners will collaborate and brainstorm how as organizations, we can create more humane and conscientious products and user experiences (UX). Dates and details to follow soon. Stay tuned!

Past Events

CX Strategy: Millennials & mCommerce

This generation is demanding an omnichannel experience at a higher velocity, and as a result, many companies are being challenged with shifting priorities. This webinar will focus on these topics related to creating a CX/UX Strategy that satisfies these demands…

read more

Getting Started With Customer Journey Mapping

by Matt Bruce   Customer journey mapping is the visual or graphical interpretation of a customer's story. Journey maps diagram a customer's point of view, reasons, and emotions behind the interactions they have with an organization. Journey maps provide companies...

read more

Mood Meter: A Real-Time Satisfaction Meter

For those of you that attended UXPA Boston in May, you may have already been introduced to our Mood Meter tool. We’re excited to share the concept behind the Key Lime Original ‘Mood Meter’ in this live presentation. Join us for a 60-minute live webinar with CEO, Ania Rodriguez, and User Experience Researchers, Jonathan Knopf and Rick Damaso.

read more

Auto Insurance Mobile Competitive Index Report Overview

In this webinar, we will be giving companies an exclusive preview to the methodology behind this report. Join our Director of Quantitative Research, Dana Bishop, as she leads the overview on KLI’s competitive index. This report goes far beyond a basic heuristic evaluation or expert review. 

read more

Trailblazers Tell All: The Truth Behind Journey Mapping

During this event, you’ll learn firsthand experiences from some of the world’s top brands who have personal experience developing journey maps. They’ll have some tips and tricks you can use when incorporating these journeys into your overall CX strategy.

read more

Eye Tracking The Mobile User Experience

This webcast will empower attendees with the knowledge of how eye tracking can be applied to their mobile user research projects as well as best practices for conducting a successful mobile eye-tracking study.

read more

Home/Renter’s Insurance Mobile Competitive Index Report Overview

In ths webinar, we’ll give companies an exclusive preview of the methodology behind our Mobile Competitive Index. This report goes far beyond a basic heuristic evaluation or expert review. Don’t get left behind on this consumer-driven report with the most updated insights towards customer preferences in the insurance industry.

read more

Mobile Payment Compatibility Apps

Get the insights from our user experience specialists as they field some of the popular forms of mobile payments and they share their perspective on usability and options. Our researchers will also be giving their predictions for the future of mobile payments. How will this impact the purchasing experience moving forward?

read more
KLI UX Events

Popular Resources

UX Case Studies

View Now

White Papers

View Articles

CX Blog Articles

Read More

KLI Reviews

Read Testimonials

Chart your course for a better customer experience today