Upcoming Events
TBD
Webinar
Q3 Webinars to be announced shortly – stay tuned!
Past Events
June 15, 2023
Webinar
DEI in UX: How to Assess your Level of Maturity
Learn how to assess the level of DEI maturity in your organization’s UX practices.
Key Lime Presenters:
Tony Moreno, Director of User Experience
Steph Orme, Ph.D., User Experience Research
Angela Orlando, Ph.D., User Experience Research Specialist
June 13 - 15, 2023
Nashville, TN
Forrester CX North America
In collaboration with our sister company, JourneyTrack™ 
May 16 - 18, 2023
NYC
UXDX
May 18, 2023, 11:50 AM – 1:50 PM ET
Workshop: Do you create effective and actionable journey maps?
Speakers: Christin Bowman, Ph.D. – Product Manager, JourneyTrack™ & Eugene Santiago – SVP of Research
April 25, 2023, 1 PM EST
Webinar
10 Principles of Effective and Actionable Journey Maps
Speakers: Christin Bowman, Ph.D. – Product Manager, JourneyTrack™ & Eugene Santiago – SVP of Research
February 20, 2023, 2:00 - 5:00 PM EST
Zoom
UX Mentor Day
Free mentorship sessions – sign up to learn about future events
Speakers: Key Lime’s Team of Experts
December 1, 2022, 1:00 PM EST
LinkedIn Live
UX in Healthcare: Make The Right Thing The Easy Thing To Do
Technology in healthcare is being adopted at a faster pace than ever before. Join our LinkedIn Live as we discuss why making the right thing the easy thing to do is smart business.
Speakers: Drew Freeman – Sr. UX Researcher, Kahle Services – UX Researcher & Claudia Panfil – VP Marketing
View on LinkedIn
October 14, 2022
Boston, MA
UXPA Boston Conference
Presentation: How to Ensure Every Voice is Heard Impacts UX/CX Research & Design
Speakers: Stephanie Orme, Ph.D. – UX Researcher & Eugene Santiago – SVP of Research
June 21 - 23, 2022
San Diego, CA
UXPA International Conference
Presentation: Benefits and Best Practices for Diary Study, a UX Research Methodology for Understanding Users In-Context and Longitudinally
Speakers: Shao-Yu Chen – UX Researcher & Tony Moreno – Director of User Experience
June 6 - 9, 2022
Nashville, TN
Forrester CX North America
In collaboration with our sister company, JourneyTrack™
June 2 - 3, 2022
Atlanta, GA
Insights Association X Event
Panel Discussion: Whose Persona Is It Anyway?
Speakers: Sally Cohen, Director of User Experience at Infoblox, Ania Rodriguez, CEO at Key Lime Interactive, moderated by Claudia Panfil, VP of Marketing at Key Lime Interactive
Panel Discussion: Atlanta Hawks: Scoring Off the Court – How Insights Elevate the Fan Experience at the Atlanta Hawks
Speakers: Rusty Parker – Director of Research and Insights & Joe Abercrombie – SVP, Live Entertainment & Production at The Atlanta Hawks; Moderator: Claudia Panfil – VP of Marketing at Key Lime Interactive
May 24, 2022, 1:00 PM EST
LinkedIn Live
How Ensuring Every Voice is Heard Impacts UX/CX Research and Design
Join our discussion of the importance of DEI in research and design.
Speakers: Eugenio Santiago – SVP of Research and Tony Moreno – Director of User Research
View on LinkedIn
March 20 - 24, 2022
New Orleans
HFES
Key Lime Interactive presented findings from healthcare portal research studies to determine what really matters to patients.
Download the Infographic here: https://info.keylimeinteractive.com/2022_hfes#toppage
February 22, 2022 @ 1:00 PM EST
LinkedIn Live
From Senior UXer to What? Forging Your Leadership Path in UX
Join Key Lime Interactive founder and CEO, Ania Rodriguez, and Infoblox Director of User Experience, Sally Cohen, in a conversation about finding success and creating your own path in the world of UX. Ania chose a path from Individual Contributor to CEO of one of the most well-respected CX/UX strategy, research, and design agencies. Sally continues to find success in managerial roles working for some of the most recognized brands in the US – from Coca Cola and ADP to now Infoblox. They’ll discuss what’s worked, what hasn’t, how the industry has evolved over time, and how they are part of shaping the future of it moving forward. We hope you will join us.
View on LinkedIn
Select Event Recaps
So You Think You Can Moderate? Techniques to Enhance Your Moderating Skills
Being an effective moderator is one of the most important skills a user experience researcher can master. Being a good moderator is more than reading from a test script. Watch this webinar to see all that in entails…
CX Strategy: Millennials & mCommerce
This generation is demanding an omnichannel experience at a higher velocity, and as a result, many companies are being challenged with shifting priorities. This webinar will focus on these topics related to creating a CX/UX Strategy that satisfies these demands…
Mood Meter: A Real-Time Satisfaction Meter
For those of you that attended UXPA Boston in May, you may have already been introduced to our Mood Meter tool. We’re excited to share the concept behind the Key Lime Original ‘Mood Meter’ in this live presentation. Join us for a 60-minute live webinar with CEO, Ania Rodriguez, and User Experience Researchers, Jonathan Knopf and Rick Damaso.
Auto Insurance Mobile Competitive Index Report Overview
In this webinar, we will be giving companies an exclusive preview to the methodology behind this report. Join our Director of Quantitative Research, Dana Bishop, as she leads the overview on KLI’s competitive index. This report goes far beyond a basic heuristic evaluation or expert review.
Trailblazers Tell All: The Truth Behind Journey Mapping
During this event, you’ll learn firsthand experiences from some of the world’s top brands who have personal experience developing journey maps. They’ll have some tips and tricks you can use when incorporating these journeys into your overall CX strategy.
Eye Tracking The Mobile User Experience
This webcast will empower attendees with the knowledge of how eye tracking can be applied to their mobile user research projects as well as best practices for conducting a successful mobile eye-tracking study.
Home/Renter’s Insurance Mobile Competitive Index Report Overview
In ths webinar, we’ll give companies an exclusive preview of the methodology behind our Mobile Competitive Index. This report goes far beyond a basic heuristic evaluation or expert review. Don’t get left behind on this consumer-driven report with the most updated insights towards customer preferences in the insurance industry.
Mobile Payment Compatibility Apps
Get the insights from our user experience specialists as they field some of the popular forms of mobile payments and they share their perspective on usability and options. Our researchers will also be giving their predictions for the future of mobile payments. How will this impact the purchasing experience moving forward?
“Personas” from Around the World | UX Fellows Style
To set the stage for a recent webinar on personas, Key Lime Interactive called upon their fellow UX Fellows to share some stereotypical “personas” for each of their respective nations. We must share the results as they are quite humorous!
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