5 Strategies to Minimize Expert User Bias


When designing products that require skill and training to use, such as medical devices, seeking input from expert users is crucial. Their experience and perspective help ensure the device meets the needs of users (and patients). But what if we told you that relying on experts could actually make your product worse? Join researchers David Hoberman and Levi Warvel for an exploration of the paradox of expertise in medical device development in this thirty-minute webinar.

Date: Thursday, July 12th

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Read Webinar Summary: Article: 5 Ways To Minimize Expert User Bias

Read more: Task Analysis: What It Is and Why It Matters

Books: Human Factors Methods: A Practical Guide

User and Task Analysis for Interface Design

Handbook of Critical Incident Analysis

Online Resources: History and Future of Task Analysis

TaskArchitect step-by-step HTAUX Matters article on CI difficulty

UsabilityBoK’s high-level synopsis of CITVideo overview of CIT

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