Key Lime Interactive is a Customer Experience (CX) and User Experience (UX) research, strategy and design services agency focused on helping companies like yours take a human-first approach to building better brand experiences, products and services.
Research Methodologies
- Card Sorting
- Competitive Benchmarking
- Concept Testing / Prototype Testing
- Customer Journey Mapping
- Design Thinking
- Desirability Studies
- Diary Studies
- Ethnography /Contextual Inquiries
- Expert Reviews
- Eye-Tracking / Biometrics
- First-Click Testing
- Focus Groups
- Intercept Studies / True Intent Study
- Participatory Design / Co-Creation
- Personas
- Surveys
- Unmoderated Remote Usability Testing
- Usability Testing / User Testing
- Voice of the Customer
- Design/Strategy Workshops
- And More…
Other UX Services
- XR Design & Development Process:
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- Contextual Inquiry
- Task & Error Analysis
- Cost-Benefit Analysis
- Discrete Event Simulation
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- Voice Tech Strategy:
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- Utterance Log
- Co-Creation Workshops
- Dashboard Analytics
- Usability Testing Methods
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- UX/UI Design
- Rapid Research
- Onsite/Virtual Support
- GSA Schedule Contract
Mediums
- Augmented Reality (AR)
- Kiosks
- Mixed Reality (MR)
- Mobile
- Physical Products
- Smart Devices
- Virtual Reality (VR)
- Voice Devices
- Web
UX Testing Languages
- Chinese
- French
- German
- Italian
- Portuguese
- Spanish
- And more…
Industries
14 Years of Experience in these Industries:
- Automotive / Recreational Vehicles
- Education
- Financial Services
- Gaming
- Healthcare
- Insurance
- Media & Entertainment
- Retail / eCommerce
- Technology
- Travel
Contact our UX experts to get started!
CX/UX
Key Lime Interactive
Products
Locations
Miami
8350 NW 52nd Ter. | STE 301
Doral, FL 33166
New York
155 Water St. | UNIT 3/12
Brooklyn, NY 11201