Make Smarter Business Decisions

The People & Insights Needed to Craft a Great Brand Experience
Key Lime Interactive is a Customer Experience (CX) research and service design consultancy focused on helping companies like yours take a human-first approach to building better products and services.

How We Do It

CX/UX Strategy

User Research

Usability Testing

Onsite & Remote Expertise

Competitive Intelligence

On-Demand Research Centers

Ethnographies & Diary Studies

Customer Journey Mapping

360° CX

Your UX Brand Innovation Partner for Emerging Technology

EmTech Design Sprints

Virtual Reality UX Testing

XR Believability & Immersion Testing

EmTech Concept Validation Testing

Consumer Sentiment Assessment

Voice Utterance Testing

Chart your Course for a Better Customer Experience Today


"My VP...emailed me, my manager, my managers boss, and even his boss, saying how impressed he was with our study, presentation, report. That's huge. Big time kudos! Great job!"

Michael / Roku.

"I’ve really enjoyed working with [Key Lime Interactive]. [They] did great work recruiting, organizing, fielding, synthesizing and keeping the project headed in the right direction. I hope we get another opportunity in the near future."

Joe / Bose Corporation

"...your contributions to [the project] have been invaluable and provided us with the most comprehensive feedback from real users we’ve had in a while. Thank you for helping us lay the framework for great things ahead: we couldn’t have done it without you! ...Thank you for everything!"

Justin / Google

"Great job .... Well done again! Thank you for running an excellent study and for delivering this report ahead of time. I’m reviewing it now and there are several suggestions that seem to be spot-on."

Josh / Cisco



8350 NW 52nd Ter. | STE 301
Doral, FL 33166

New York

155 Water St. | UNIT 3/12
Brooklyn, NY 11201

Join Us

Subscribe to Our CX Newsletter