CX Events

Upcoming Events

Q3 Webinars to be announced shortly  – stay tuned! 

Past Events

DEI in UX: How to Assess your Level of Maturity 

Learn how to assess the level of DEI maturity in your organization’s UX practices.

Key Lime Presenters: 

Tony Moreno, Director of User Experience
Steph Orme, Ph.D., User Experience Research
Angela Orlando, Ph.D., User Experience Research Specialist

View Recording 

Forrester CX North America 

In collaboration with our sister company, JourneyTrack™

UXDX

May 18, 2023,  11:50 AM – 1:50 PM ET

Workshop: Do you create effective and actionable journey maps?

Speakers: Christin Bowman, Ph.D. – Product Manager, JourneyTrack™   & Eugene Santiago – SVP of Research

10 Principles of Effective and Actionable Journey Maps

Speakers: Christin Bowman, Ph.D. – Product Manager, JourneyTrack™  & Eugene Santiago – SVP of Research

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UX Mentor Day

Free mentorship sessions – sign up to learn about future events

Speakers: Key Lime’s Team of Experts

UX in Healthcare: Make The Right Thing The Easy Thing To Do 

Technology in healthcare is being adopted at a faster pace than ever before. Join our LinkedIn Live as we discuss why making the right thing the easy thing to do is smart business.

Speakers: Drew Freeman – Sr. UX Researcher, Kahle Services – UX Researcher & Claudia Panfil – VP Marketing 

View on LinkedIn

UXPA Boston Conference

Presentation: How to Ensure Every Voice is Heard Impacts UX/CX Research & Design

Speakers: Stephanie Orme, Ph.D. – UX Researcher & Eugene Santiago – SVP of Research

UXPA International Conference

Presentation: Benefits and Best Practices for Diary Study, a UX Research Methodology for Understanding Users In-Context and Longitudinally

Speakers: Shao-Yu Chen – UX Researcher & Tony Moreno – Director of User Experience

Forrester CX North America

In collaboration with our sister company, JourneyTrack™

Insights Association X Event

Panel Discussion: Whose Persona Is It Anyway?

Speakers: Sally Cohen, Director of User Experience at Infoblox, Ania Rodriguez, CEO at Key Lime Interactive, moderated by Claudia Panfil, VP of Marketing at Key Lime Interactive

Panel Discussion: Atlanta Hawks: Scoring Off the Court – How Insights Elevate the Fan Experience at the Atlanta Hawks

Speakers: Rusty Parker – Director of Research and Insights & Joe Abercrombie – SVP, Live Entertainment & Production at The Atlanta Hawks; Moderator: Claudia Panfil – VP of Marketing at Key Lime Interactive

How Ensuring Every Voice is Heard Impacts UX/CX Research and Design 

Join our discussion of the importance of DEI in research and design.

Speakers:  Eugenio Santiago – SVP of Research and Tony Moreno – Director of User Research 

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HFES

Key Lime Interactive presented findings from healthcare portal research studies to determine what really matters to patients.

Download the Infographic here: https://info.keylimeinteractive.com/2022_hfes#toppage

From Senior UXer to What? Forging Your Leadership Path in UX

Join Key Lime Interactive founder and CEO, Ania Rodriguez, and Infoblox Director of User Experience, Sally Cohen, in a conversation about finding success and creating your own path in the world of UX. Ania chose a path from Individual Contributor to CEO of one of the most well-respected CX/UX strategy, research, and design agencies. Sally continues to find success in managerial roles working for some of the most recognized brands in the US – from Coca Cola and ADP to now Infoblox. They’ll discuss what’s worked, what hasn’t, how the industry has evolved over time, and how they are part of shaping the future of it moving forward. We hope you will join us.

View on LinkedIn