What Others Say About KLI

I presented the prototype report KLI created several times within the org and they all love it! I would like to thank you for your commitment, hard work, and true effort to make this research thorough. And all this while building a great working relationship with PayPal. -- PayPal

Key Lime Interactive is focused on agile customer experience research. We incorporate user feedback across multiple iterations. We work with our clients to provide them a 3rd party prospective. KLI has more than a decade of experience in delivering insights through data that is accurate, impartial, and actionable. Key Lime Interactive has helped a wide variety of Fortune 1000 companies using our industry leading methodologies, technologies and people to better harness their potential. KLI usability and market research services include:

Qualitative Testing

Usability Testing
Eye Tracking Add-on
Shop Along
Diary Study
Triads/Focus Groups
Ethnography

Quantitative Testing

Competitive Research
True Intent
Open Web Research
Card Sort
Prototype Research
Surveys
Beta Testing
Analytics Review

Consulting

Expert Reviews
Scoreboard
Customer Experience Design Roadmap